Creating a Positive Environment for Total Quality Management

$15.00

In every approach to implementing a Total Quality Management (TQM) system, one factor remains common throughout. There must be a positive environment in place for TQM to take place. A positive environment supports and reinforces the principles of TQM. It nurtures what W.E. Deming described as the critical mass required for TQM to become truly organization-wide. Without a positive environment, implementing TQM is like climbing an ice-covered mountain in bare feet — each step is precarious and if you lose your footing it’s a long, cold slide backwards. Five areas of focus have been identified in the process of developing a positive environment for TQM.

SKU: P04061 Category: Tags: ,

Description

In every approach to implementing a Total Quality Management (TQM) system, one factor remains common throughout. There must be a positive environment in place for TQM to take place. A positive environment supports and reinforces the principles of TQM. It nurtures what W.E. Deming described as the critical mass required for TQM to become truly organization-wide. Without a positive environment, implementing TQM is like climbing an ice-covered mountain in bare feet — each step is precarious and if you lose your footing it’s a long, cold slide backwards. Five areas of focus have been identified in the process of developing a positive environment for TQM.

Additional information

Author(s)

John M. Cachat, IQS, Inc., USA.

Publication/Event/Pages

Paper presented at WAI 61st Annual Convention, Atlanta, GA USA

Year

1991