$15.00
Many companies have made the investment in SPC training and have satisfied their customer requirements to have an SPC program. Many companies have also failed to realize any benefit from the investment. This paper outlines the simple steps necessary to turn an ‘SPC program’ into the effective shop floor problem solving technique it was meant to be. The two categories of problems are defined, and a guideline for management use of the techniques is offered.
Many companies have made the investment in SPC training and have satisfied their customer requirements to have an SPC program. Many companies have also failed to realize any benefit from the investment. This paper outlines the simple steps necessary to turn an ‘SPC program’ into the effective shop floor problem solving technique it was meant to be. The two categories of problems are defined, and a guideline for management use of the techniques is offered.
| Author(s) | Douglas B. Relyea, Quality Principle Associates, USA |
|---|---|
| Publication/Event/Pages | Paper presented at WAI 65th Annual Convention, Atlanta, GA USA. Paper published in Wire Journal International, July 1996, pg. 98. |
| Year | 1995 |
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