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  Barriers to implementing ISO 9000

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  Hidden costs and benefits in the ISO 9000 implementation

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  Integrating TQM/SPC/ISO 9000

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  ISO 14000 and ISO 9000-Lessons to be applied

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  ISO 9000: 2000 terror film part II or action film?

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  ISO 9000: getting the most from certification

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  The human side of ISO 9000

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